January 17, 2022
To Whom It May Concern:
I would like to commend Expel Exterminating for their excellent Pest Control, Termite and Wildlife services.
Cooper Valley Village has used Expel for 6 years now. We have used them for routine pest control, termite renewals, termite treatments, and many emergent wild life issues.
When we contacted Expel to ask them to quote our property, they came out very quickly. The owner, Michael Redmond, along with sales person Ron Brand, assessed all of our needs and created a program that worked specifically for us. We have 192 condominiums, and we provide pest control services on an as needed basis, twice a month. We notify Expel of which units need services on pest control day. They have a tech that always services our property, so our residents know him and trust him completely.
We also had a termite treatment program that was not the most recent program recommended. Michael took the time to explain as he did our termite renewal program. We had buildings that were never treated for termites and Expel worked with us to get them all treated and updated outdated treatments before we had any issues.
We have called them numerous times with huge wasps nests, bee issues, squirrels and birds that were inside of units, and they always find a way to fit us in and come out when they say they will. There has not been an issue that they could not handle for us.
One of the main things we were looking for was a company that understood our unique needs. As condos are individually owned, we do not have keys to each unit. We need to know that when we tell our residents that a company will be out on a specific day, between specific hours, that they will be there.
Our residents are pleased with their services. The techs come out in Expel vehicles, which are kept in very nice shape, the techs are uniformed, and identify themselves each time they go to a unit. The techs stop by my office, so I know they are out, and we confirm the list of units that need services. Expel is also very easy to use, as a property manager. Their technology is up to date, and I find that I can email them and get a response back quickly.
One of the biggest compliments that one can give a company is to not only use them professionally, but also to use them personally. Expel has done pest control and wildlife removal at my personal property many times.
I would highly recommend anyone who is looking for a pest control or termite company to give them a call and have them review your needs.
Very truly yours,
Cooper Valley Village Assoc., Inc.
Brenda L. Marris, Property Manager
COOPER VALLEY VILLAGE ASSOCIATION, INC. COMMUNITY BUILDING 1475 MOUNT HOLLY ROAD
EDGEWATER PARK, NJ 08010
Brenda L. Marris
Brenda L. Marris Property Manager
COOPER VALLEY VILLAGE ASSOCIATION, INC. COMMUNITY BUILDING
1475 MOUNT HOLLY ROAD
EDGEWATER PARK, NJ 08010